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[问答]

NVIDIA Grid K2会话冻结

你好
我们有一台带有XenServer 7的GRID K2的HP DL380。
我们的XenDesktop环境是7.12(VDI计算机使用的是7.11 VDA)。
在这台服务器上,我们运行的是带有WIN7 SP1和auto cad 2016的VDI机器。
客户端正在运行接收器4.5和4.6。
我们正在为XenServer 7使用3.61.45.09 NVIDIA GRID(K2)驱动程序。
我们的Windows 7 VDI系统使用的是3.62.56 Windows 7 NVIDIA驱动程序。
有时会话冻结蓝色(Windows 7)欢迎屏幕,然后我们必须在XenCenter中重新启动此VDI VM以解决此问题。
我们的NON GRID VDI系统没有这个问题。
我在Citrix和NVIDAwilliam hill官网 上对相关问题进行了一些研究:
http://discussions.citrix.com/to ... rid-session-freeze/
http://discussions.citrix.com/to ... -k2-session-freeze/
https://gridforums.nvidia.com/de ... rid-session-freeze/
https://support.citrix.com/article/CTX201616
我们接下来的步骤是更新XenServer上的NVIDIA驱动程序并更新NVIDIA GRID K2 Windows 7驱动程序。
并且可能应用Citrix ICAWS760WX64029以便Hd3dProviders.dll将获得更新。
有人遇到同样的问题或想法来解决这个问题吗?
问题是偶尔会发生这种情况。
谢谢,我非常感谢您提供的任何帮助。

以上来自于谷歌翻译


以下为原文

Hello

We have an HP DL380 with a GRID K2 running with XenServer 7.
Our XenDesktop environment is 7.12 (the VDI machines are using the 7.11 VDA).
On this server we are running VDI machines with WIN7 SP1 and auto cad 2016.
Clients are running receiver 4.5 and 4.6.

We are using the 3.61.45.09 NVIDIA GRID (K2) driver for XenServer 7.
Our Windows 7 VDI Systems are using the 3.62.56 Windows 7 NVIDIA Driver.

Sometimes the session freezes with the blue (Windows 7) welcome screen, and then we have to reboot this VDI VM in XenCenter to fix this issue.
Our NON GRID VDI systems doesn't have this problem.

I did some research on related issues on the Citrix and NVIDA forums:
http://discussions.citrix.com/to ... rid-session-freeze/
http://discussions.citrix.com/to ... -k2-session-freeze/
https://gridforums.nvidia.com/de ... rid-session-freeze/
https://support.citrix.com/article/CTX201616

Our next steps are updating the NVIDIA Driver on XenServer and updating the NVIDIA GRID K2 Windows 7 drivers.
And maybe applying Citrix ICAWS760WX64029 so the Hd3dProviders.dll wil get an update.

Has someone have the same problems or ideas to troubleshoot this issue?
The problem is that this occurs sporadically.

Thank you and I greatly appreciate any help you could render.

回帖(2)

宋玉红

2018-9-14 10:36:53
嗨,
我在新的VDI项目上遇到了同样的问题(所以完全是最新的系统)。
几乎每次直接在双屏模式下启动时都会冻结,所以在窗口或单一全屏模式下连接时,它的出现频率要低得多。
当通过窗口或单个全屏模式连接,然后扩展到双屏模式时,可用于剩余的会话。
将VDA降级为7.9解决了单屏和双屏模式的问题,但这不是一个可接受的解决方案,因为我无法使用NVENC等。
自VDA 7.11以来,视频内存预留发生了变化,但即使更改了值也无效(甚至不确定在使用Nvidia卡时是否需要更改此设置)
https://support.citrix.com/article/CTX218217
我不认为安装Citrix补丁ICAWS760WX64029会有所帮助,因为它似乎包含在较新的VDA中:https://gridforums.nvidia.com/default/topic/426/nvidia-grid-vgpu/xendesktop-7-6
-grid会话冻结/ 2 /
为此创建了一个Citrix支持案例但是到目前为止支持无法提供帮助(在问题发生时创建内存转储/网络/ CDF跟踪之后)。
客户正在使用XA VDA 7.12并附带vGPU,我们没有任何问题。
那么也许它与HDX3DPRO有关?

以上来自于谷歌翻译


以下为原文

Hi,
I'm having the same issue on a new VDI project (so fully up-to-date system).
Having the freezes almost every time when starting directly in a Dual-Screen mode, so when connecting in a Window or Single Full-Screen mode it appears far less frequent.
When connected via a Window- or Single Full-screen mode and then extending to Dual-Screen mode works for the rest of the session.
Downgrading the VDA to 7.9 fixes the issue, for Single and Dual-Screen mode but this isn't a acceptable solution as I can't use NVENC etc.
Since VDA 7.11 there has been a change in the Video-Memory reservation but even after changing the value it doesn't help (even not sure if you need to change this when working with a Nvidia card)
https://support.citrix.com/article/CTX218217

I don't think installing Citrix patch ICAWS760WX64029 will help has as it appears to be included in the newer VDA's: https://gridforums.nvidia.com/default/topic/426/nvidia-grid-vgpu/xendesktop-7-6-grid-session-freeze/2/

Created a Citrix-support case for this but Support hasn't been able to help so far (after creating memory-dumps/network/CDF traces when the issue occurs).

Customer is using XA VDA 7.12 with a vGPU attached too and there we don't have any issue. So maybe it's related to the HDX3DPRO?
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甘蔼宾

2018-9-14 10:52:02
您好cjacob感谢您的回复Citrix已经宣布7.13也许这个VDA对此问题有我们想要的解决方案。

以上来自于谷歌翻译


以下为原文

Hi cjacob thanks for your reply Citrix has announced 7.13 maybe this VDA has our wanted fix for this issue.
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