您好mclc89，感谢您联系英特尔®技术支持。据我们了解，您需要有关英特尔®Optane™内存的帮助。
如果我们正确推断，开始诊断和随后的故障排除可能会让我们解决问题，如果可以的话，我们将不胜感激，请回复此帖，并提供以下重要的基本信息：
RST或Optane软件中显示的错误的屏幕截图（请检查您是否正在运行最新版本的软件）Windows的“磁盘管理”屏幕截图显示了所有硬盘和分区。我们建议您
检查必要的BIOS设置，以便在他的网站上设置主板制造商提供的Optane，并将其与您当前的配置进行比较。我们期待您的回复。最好的问候，JoshB.Intel®客户支持技术人员与英特尔公司的合同
以上来自于谷歌翻译
以下为原文
Hello mclc89,
Thank you for contacting Intel® Technical Support.
As we understand, you need assistance with your Intel® Optane™ Memory. If we infer correctly, to begin diagnosis and consequent troubleshooting that could take us to a resolution, and we would appreciate if you could, please, reply to this post with the following, important, basic information:
- A screenshot of the error that is showing in the RST or the Optane software(Please, check that you are running the latest version of the software)
- A screenshot of the “Disk Management” of windows showing all your HDDs and partitions.
We advise you to check the necessary BIOS settings to setup Optane provided by your motherboard manufacturer on his
website and to compare it with your current configuration.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
您好mclc89，感谢您联系英特尔®技术支持。据我们了解，您需要有关英特尔®Optane™内存的帮助。
如果我们正确推断，开始诊断和随后的故障排除可能会让我们解决问题，如果可以的话，我们将不胜感激，请回复此帖，并提供以下重要的基本信息：
RST或Optane软件中显示的错误的屏幕截图（请检查您是否正在运行最新版本的软件）Windows的“磁盘管理”屏幕截图显示了所有硬盘和分区。我们建议您
检查必要的BIOS设置，以便在他的网站上设置主板制造商提供的Optane，并将其与您当前的配置进行比较。我们期待您的回复。最好的问候，JoshB.Intel®客户支持技术人员与英特尔公司的合同
以上来自于谷歌翻译
以下为原文
Hello mclc89,
Thank you for contacting Intel® Technical Support.
As we understand, you need assistance with your Intel® Optane™ Memory. If we infer correctly, to begin diagnosis and consequent troubleshooting that could take us to a resolution, and we would appreciate if you could, please, reply to this post with the following, important, basic information:
- A screenshot of the error that is showing in the RST or the Optane software(Please, check that you are running the latest version of the software)
- A screenshot of the “Disk Management” of windows showing all your HDDs and partitions.
We advise you to check the necessary BIOS settings to setup Optane provided by your motherboard manufacturer on his
website and to compare it with your current configuration.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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