Caromina:我们会帮助你解决这个问题。请右键点击右下角显示的音量图标,然后选择“播放设备”,你能看到那里列出的电视吗?。据报道,
NUC上的BIOS是0063,我们的网站上有更多版本可供使用,因此,为了解决这个问题,我们可以对最新的版本进行BIO更新,即0069:https://downloadcenter.intel.com/
产品/ 95069 / Intel-NUC-Kit-NUC7i3BNKhttps://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html我们也可以尝试安装图形驱动程序版本24.20.100.6229
:https://downloadcenter.intel.com/download/28114/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NUC-Kit-NUC7i3BN-NUC7i5BN-NUC7i7BN?product = 95069如果问题仍然存在,
然后我们可以测试驱动程序25.20.100.6323:https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551你确定电缆连接正确吗?你有吗?
选择使用另一个
HDMI连接线?您是否有机会将NUC连接到另一台显示器或电视?在以下链接中,您可以找到有关HDMI音频的更多详细信息:https://www.intel.com/content/www/us/en/support
/articles/000006796/mini-pcs.htmlRegards,Alberto R.Intel与英特尔公司签订合同的客户支持技术人员
以上来自于谷歌翻译
以下为原文
Caromina: We will assist you with this matter.
Please right click on the icon of volume that is showing on the lower right corner, then select "playback devices", are you able to see the TV listed there?.
According to the report, the BIOS on the NUC is 0063, there are more versions available in our web site, so, to try to fix this problem we can do a BIO update to the latest one which is 0069:
https://downloadcenter.intel.com/product/95069/Intel-NUC-Kit-NUC7i3BNK
https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html
We can also try to install graphics driver version 24.20.100.6229:
https://downloadcenter.intel.com/download/28114/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NUC-Kit-NUC7i3BN-NUC7i5BN-NUC7i7BN?product=95069
If the problem persists, then we can test driver 25.20.100.6323:
https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551
Are you sure the cable is properly connected?
Do you have the option to use another HDMI cable?
Do you have the chance to connect the NUC to another monitor or TV?
In the following link you will find further details about HDMI audio:
https://www.intel.com/content/www/us/en/support/articles/000006796/mini-pcs.html
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
Caromina:我们会帮助你解决这个问题。请右键点击右下角显示的音量图标,然后选择“播放设备”,你能看到那里列出的电视吗?。据报道,
NUC上的BIOS是0063,我们的网站上有更多版本可供使用,因此,为了解决这个问题,我们可以对最新的版本进行BIO更新,即0069:https://downloadcenter.intel.com/
产品/ 95069 / Intel-NUC-Kit-NUC7i3BNKhttps://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html我们也可以尝试安装图形驱动程序版本24.20.100.6229
:https://downloadcenter.intel.com/download/28114/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NUC-Kit-NUC7i3BN-NUC7i5BN-NUC7i7BN?product = 95069如果问题仍然存在,
然后我们可以测试驱动程序25.20.100.6323:https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551你确定电缆连接正确吗?你有吗?
选择使用另一个
HDMI连接线?您是否有机会将NUC连接到另一台显示器或电视?在以下链接中,您可以找到有关HDMI音频的更多详细信息:https://www.intel.com/content/www/us/en/support
/articles/000006796/mini-pcs.htmlRegards,Alberto R.Intel与英特尔公司签订合同的客户支持技术人员
以上来自于谷歌翻译
以下为原文
Caromina: We will assist you with this matter.
Please right click on the icon of volume that is showing on the lower right corner, then select "playback devices", are you able to see the TV listed there?.
According to the report, the BIOS on the NUC is 0063, there are more versions available in our web site, so, to try to fix this problem we can do a BIO update to the latest one which is 0069:
https://downloadcenter.intel.com/product/95069/Intel-NUC-Kit-NUC7i3BNK
https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html
We can also try to install graphics driver version 24.20.100.6229:
https://downloadcenter.intel.com/download/28114/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NUC-Kit-NUC7i3BN-NUC7i5BN-NUC7i7BN?product=95069
If the problem persists, then we can test driver 25.20.100.6323:
https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551
Are you sure the cable is properly connected?
Do you have the option to use another HDMI cable?
Do you have the chance to connect the NUC to another monitor or TV?
In the following link you will find further details about HDMI audio:
https://www.intel.com/content/www/us/en/support/articles/000006796/mini-pcs.html
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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