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杨海清

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[问答]

CY8CKIT-050缺少组件问题?

你好,
我购买了CY8CKIT-050 DEV套件,当试图使用UBFS组件时,我在我的DEV工具箱板上找到了丢失的晶体和2个电容器。以下是缺少组件的列表:
Y3-晶体24.000兆赫20PF SMD
C30,C31 - CAP,CER,22 PF,50V,5%,COG,0603,SMD
这应该是这样吗?我检查了产品照片,没有找到任何地方。
请告诉我该怎么办——我想我已经收到了未完成的董事会。
托马斯

以上来自于百度翻译


     以下为原文
  Hello,
    I purchased CY8CKIT-050 dev kit and when trying to use USBFS component I found missing crystal and 2 capacitors on my dev kit board.  Here is the list of missing components:
    Y3 - CRYSTAL 24.000MHZ 20PF SMD
    C30,C31 - CAP, CER, 22 pF, 50V, 5%, COG, 0603, SMD
    Is this how it should be? I checked the product photos and it is missing nowhere.
    Please advise me what to do - I guess I have received unfinished board.
    Tomas

回帖(2)

彭玉林

2019-4-18 14:43:45
嗨,托马斯,
首先代表柏树接受我的道歉,那真的不应该发生!
请在这里提交一个支持案例。在“技术支持”下&“创造一个案例”
你会更换你的棋盘。
罗伯特

以上来自于百度翻译


     以下为原文
  Hi Thomas,
    first accept my apologies on behalf of Cypress, that really should not happen!
    Please file a support case here. Under "Tech Support"  -> "Create a case"
    You will get your board replaced.
    Robert
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杨海清

2019-4-18 15:02:45
你好,罗伯特,
谢谢你的快速反应,我印象深刻。我刚把这个问题发布到技术支持上,就像你建议我的那样。希望有人尽快解决。迫不及待地启动我的项目需要的USB通信。
亲切的问候,
托马斯

以上来自于百度翻译


     以下为原文
  Hello Robert,
    thank you for your quick response, I am impressed. I have just posted this issue to the Tech Support as you advised me. Hopefuly someone resolve it soon. Can't wait to start the u*** communication which I need for my project.
    Kind regards,
    Tomas 
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