NVIDIA英伟达急招客户质量工程师(小米手机)，locate：廊坊/...

2014-3-25 14:30:13 2532

0 亲们， NVIDIA英伟达急招客户质量工程师(小米手机)，要求两年以上主板维修经验，1~2年功能测试经验，熟悉SMT流程的优先。有兴趣的童鞋可以加QQ：910137991 或者直接将简历发至：hshen@nvidia.com 以下是具体的职位介绍： JobDescription/Qualifications- Customer Quality Engineer-Contractor: 1. Drive the Line DataAccuracy and FA CND Rate Reduction - On-site socket boardverification frequently ( e.g. 4 ~5days /week) - Ensure proper SocketBoard Usage - Identify overclocked /super-guard band SKU - On-site FA and firstline triage of quality issues from IQC / SMT / ICT / FCT / OQA / ORT / RMA. - Manage urgent recoveryactivities to quality excursion / line-down / urgent customer issues. 2. Drive Quality / RMAimprovement - Continuously review,analyze and report customer yield and RMA information to internal teams - Coordinate and conductcustomer line audits when needed. - Manage FA activities onfield return issues. 3. Manage customercomplaints and responses (status tracking / reporting / documentation) - Ensure effectivecommunication of information between customer and FA / engineering teams. - Formulate complaintcontainment, updates, corrective actions, and closure. - Focal point of customercomplaint escalations and voice of customer. 4. Station in Langfang orNanjin. Justifications: - Bachelor degree orabove (Electronics/Computer Engineering related) - Experience in customersupport and SMT process. - Experience in SMTprocess. - Experience in MobileSupport, testing, troubleshooting processes. - Good verbal and writtencommunication skills in English and Chinese - Good communicationskills - Willing to overtimework and frequent travel 0
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