AC 9260无法找到任何蓝牙设备

您好kapland，感谢您加入此英特尔社区。我了解您无法通过蓝牙*将WMR控制器连接到台式计算机。
我想帮助你。首先，我想收集基本的系统配置。
请使用英特尔®系统支持实用程序扫描您的计算机并附上报告.1。下载英特尔®系统支持实用程序并将应用程序保存到您的系统.https：//downloadcenter.intel.com/download/25293/Intel-System
-Support-Utility-for-Windows-？product = 916002.打开应用程序并单击扫描以查看系统和设备信息。
英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。
单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描，请单击“下一步”，然后单击“保存”。
您可以将文件保存到计算机上任何可访问的位置.Wanner G.



以下为原文

Hello kapland, 

Thank you for joining this Intel Community.

I understand that your are unable to connect your WMR controllers to your desktop computer via Bluetooth*. I would like to assist you. 

First, I would like to gather basic system configuration. Please scan your computer using the Intel® System Support Utility and attach the report.

1.Download the Intel® System Support Utility and save the application to your system.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

Wanner G.

你好Wanner，
我附上了扫描件。
谢谢！
德里克     
kaplandscan.txt.zip 
20.2 K.



以下为原文

Hello Wanner,
 
I have attached my scan. Thanks!
 
Derek    

•   kaplandscan.txt.zip 20.2 K  
  
  

您好kapland，感谢您的回复。我们首先建议您确保您的英特尔®无线蓝牙®是最新的.https：//downloadcenter.intel.com/download/28009/Intel-Wireless-Bluetooth-
对于-Windows的10？产品= 994451。
将文件下载到PC上的文件夹中。
卸载当前版本的Intel Wireless Bluetooth Software.3。
双击该文件以启动安装.Wanner G.



以下为原文

Hello kapland, 

Thank you for your response. 

Our first recommendation is that you can make sure that your Intel® Wireless Bluetooth® is up to date.
https://downloadcenter.intel.com/download/28009/Intel-Wireless-Bluetooth-for-Windows-10?product=99445

1. Download the file to a folder on your PC.
2. Uninstall current version of Intel Wireless Bluetooth Software.
3. Double click on the file to launch installation.

Wanner G. 

Hellokapland，您是否能够安装最新的Intel®WirelessBluetooth®驱动程序？如果您需要任何帮助，我们将很乐意为您提供帮助.Wanner G.



以下为原文

Hello kapland, 

Were you able to install the latest Intel® Wireless Bluetooth® driver?

If you need any assistance, we will be glad to help you. 

Wanner G.