Windows 7无法识别82357A并提供未知硬件消息

我遇到了将34970A数据记录器通过GPIB / USB 82357A接口连接到带有最新IO库（IOLibSuite_15_5_13009_1）的Windows 7家庭高级平台的新计算机时遇到的问题。同样的设置确实有效，并且在旧计算机上的Windows vista平台上工作得相当好
具有相同的IO库。一般情况下，Windows 7无法识别82357A（GPIB / USB）并提供未知硬件消息。
很少有人认识到它并安装了驱动程序，但是当连接数据记录器（34970A）时，IO库不会像刷新后通常在Windows Vista下发现的那样发现数据记录器，也不会实现与计算机的通信。
将GPIB / USB接口连接到计算机窗口时，两次显示蓝屏并关闭计算机，提供安全信息。是否报告过此问题？
它有什么解决方案吗？



     以下为原文

  I am experiencing problems connecting 34970A data logger through GPIB/USB 82357A interface to a new computer with windows 7 home premium platform with the latest IO libraries (IOLibSuite_15_5_13009_1).

This same set did work and is working reasonably well with windows vista platform on older computer with the same IO libraries.

Generally windows 7 does not recognize the 82357A (GPIB/USB) and gives the message unknown hardware. Very few times it did recognize it and installed the driver, but when the data-logger (34970A) is connected the IO libraries does not discover the data-logger as it usually does under Windows Vista after refreshing and no communication with computer is achieved. Twice when the GPIB/USB interface is connected to the computer windows gave the Blue screen and shut down the computer giving the safety message.

Has this problem been reported? is there any solution for it?