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李彦成

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[问答]

ESXi 6.5/M10/Server 2016/XenApp 7.14.1连接到会话时的黑色侧边栏

我正在使用以下组件在客户处设置新的POC设置:
•VMware ESXi 6.5
•XenApp 7.14.1
•Nvidia Tesla M10
•Windows Server 2016
当从Igel Linux瘦客户端连接到已发布的桌面时,我们会体验到附件中的行为。
会话运行正常,但我们没有看到整个屏幕。
这有时会发生在Windows客户端,但几秒后似乎发生刷新,整个屏幕变得可见。
这种情况发生在较低(1280 * 1024)和更高分辨率的单显示器和多显示器设置上。
解决方法/故障排除:
如果我们重新启动XenApp服务器,则第一个会话成功。
从第二次会议开始,我们遇到了这个问题。
如果我们使用传统图形模式而不是默认的Thinwire模式,我们就不会遇到此问题。
但是,这不是最佳的。
如果我禁用Microsoft RDS GPO设置“为所有远程桌面服务会话使用硬件默认图形适配器”,则不会发生此问题。
但是,加速浏览器需要此设置。
堆栈信息:
•硬件
o Dell PowerEdge R730
o Nvidia Tesla M10,M10-8A型材
•虚拟机管理程序
o GRID版本4.3:367.106
o ESXi 6.5.0,5310538
•VM
o GRID版本4.3:370.12
o GRID版本4.1:369.71也经过测试(因为类似的kb:http://nvidia.custhelp.com/app/answers/detail/a_id/4273/~/nvidia-grid-vgpu-%E2%80%93-corruptions
%2Fblack屏%2Fincorrect  - 小鼠行为常常)
o Windows Server 2016操作系统,完全修补
o XenApp 7.14.1
•客户端
o Igel UD5-LX-50c
o固件测试:5.11.200.01&
5.10.240
o接收器测试:12.1.8,13.3.2,13.4.2

以上来自于谷歌翻译


以下为原文

I’m setting up a new POC setup at a customer using the following components:
•VMware ESXi 6.5
•XenApp 7.14.1
•Nvidia Tesla M10
•Windows Server 2016

When connecting from an Igel Linux thinclient towards the Published Desktop we experience the behavior in the attachment. The session is running fine, but we don’t see the entire screen.
This sometimes happens from a Windows client, but a refresh seems to happen after a few seconds and the entire screen becomes visible.

This is happening on lower (1280*1024) and higher resolutions, single and multi-monitor setup.

Workarounds/troubleshooting:
If we reboot the XenApp server, the first session is successful. Starting from the second session, we experience the issue.
If we use Legacy Graphics Mode instead of the default Thinwire mode, we don’t experience this issue. However, this is not optimal.
If I disable the Microsoft RDS GPO setting "Use the hardware default graphics adapter for all Remote Desktop Services sessions", the issue does not occur. However, this setting is needed for accelerating browsers.

Stack information:
•Hardware
oDell PowerEdge R730
oNvidia Tesla M10, M10-8A profiles
•Hypervisor
oGRID version 4.3: 367.106
oESXi 6.5.0, 5310538
•VM
oGRID version 4.3: 370.12
oGRID version 4.1: 369.71 also tested (because of similar kb: http://nvidia.custhelp.com/app/answers/detail/a_id/4273/~/nvidia-grid-vgpu-%E2%80%93-corruptions%2Fblack-screen%2Fincorrect-mouse-behaviour-often)
oWindows Server 2016 OS, fully patched
oXenApp 7.14.1
•Client
oIgel UD5-LX-50c
oFirmware tested: 5.11.200.01 & 5.10.240
oReceivers tested: 12.1.8,13.3.2,13.4.2

回帖(12)

王桂芳

2018-9-25 17:50:16
您应用了哪些其他Citrix策略?

以上来自于谷歌翻译


以下为原文

What other Citrix policies do you have applied?
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李明烨

2018-9-25 18:03:05
实际上没什么特别的:
电脑级别:
-UPM设置
- 自定义加载(评估器)设置
用户级别:
- 禁用客户端驱动器和
禁用客户端打印
RDS:
- 公平共享CPU的转折
- 不允许客户端打印机
- 为所有RDS会话使用硬件默认图形适配器

以上来自于谷歌翻译


以下为原文

Nothing special actually:
Computer level:
-UPM Settings
-Custom load (evaluator) settings
User level:
-Disable client drives & disable client printing

RDS:
-Turn of Fair share CPU
-Do not allow client printers
-Use the hardware default graphics adapter for all RDS sessions
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韩俊

2018-9-25 18:18:52
配置“显示内存限制”策略。
最大可配置值现在为4194303.仅用于快速测试,只需将默认值替换为2194303(将4替换为2)。
如果需要,您可以稍后对其进行微调。
看看是否有帮助。

以上来自于谷歌翻译


以下为原文

Configure the "Display Memory Limit" policy.

The maximum configurable value is now 4194303. Only for a quick test, just replace the default value with 2194303 (replaced the 4 with a 2). You can fine tune it up or down later if needed.

See if that helps.
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刘倩

2018-9-25 18:33:17
None
以上来自于谷歌翻译


以下为原文

Thanks for your feedback.

I already tested with this policy but with lower value than yours. I tested your value, but the problem stays.

We have a Server 2008r2 vm running as well on the same ESXi host, with the same version of the GRID driver and the same Citrix VDA. The 2008r2 machine does not have this issue.
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